Meritor’s European Aftermarket business supplies spare
parts for trucks, trailers, buses and vans under the Meritor and Trucktechnic®
brands with all products produced as:
-
Original equipment
-
Remanufactured parts
-
"All makes" specifications
Meritor’s expertise as an original equipment designer
and manufacturer guarantees the highest quality of remanufactured products.
With its headquarters in Switzerland and customer
support offices in the United Kingdom and in Belgium, our European Aftermarket
business provides an efficient and effective distribution network throughout
European and export markets for our wide range of products.
Customer Service
Our customer service center is the key link in our
world class supply chain and vital to Meritor’s customers. We source and ship
service parts promptly giving customers the service they need to keep their
fleets on the road.
Inquiries, such as part number identification, are
routed via dedicated telephone numbers to technical helpline experts who speak
12 languages.
- France 0810 811267
- Spain 901 51 22 14
- Portugal 808 20 08 81
- Germany 0180 1 000 402
- Austria 0810 8 100 41
- Italy 848 881 078
- UK 845 606 7733
- Netherlands 0900 202 0348
- Belgium 078 15 1372
- Luxembourg 273 02012
Distribution And Warehousing
Our two main European distribution and warehousing
facilities are conveniently located in central England and in Germany to ensure
a quick response. With a combined storage area of 10,000 square meters and
13,000 rack locations, these facilities can service stock requirements for
distributors and stock handlers throughout Europe and the export territories.
Approximately 15,000 orders are handled monthly by the
European distribution team and an average of 300 tons of parts is shipped weekly
from these locations. Additionally, vehicle off-road (VOR) emergencies are fully
supported, with courier deliveries sent directly from the main warehouses.
Shipments are targeted for 24-hour delivery throughout most of Europe.