Should your operation require it, we have the team, technology and six Customer Care Centers around the globe to provide proven, satisfying customer service – every hour of the day, every day of the year – in more than 15 languages.
Our team, which has earned industry-leading customer service approval ratings, can work with the support of online order entry, or without it. This includes Vendor Managed Inventory (VMI) programs to generate purchase orders on behalf of your customers.
We offer online parts manual capabilities, or our representatives can work very effectively from product manuals and drawings to provide excellent technical support.
Once your order entry process is put into place and our team is trained on your specific product line, we can provide customer satisfaction that is second to none. Our excellent teamwork also extends to accurate invoicing, follow-up and claims management. Whatever you require, we can deliver.